GFL Environmental Inc.
Jacksonville, FL, USA
GFL Environmental is looking for a Field Support Analyst to join our team out of our Jacksonville office! Under the general direction of IT Service Support Regional Manager, the ITSS Field Support Analyst (FSA) provides customer service to an assigned end user base. This role is responsible for the maintenance and administration of computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. The ITSS Field Support Analyst is the face of IT and will act as a liaison between IT and the end user for Level 2 IT related needs. Key Responsibilities: Serves as the IT liaison to regional business unit end users Provide desk side and remote technical assistance to end users during regular business hours and in support of special business projects and initiatives Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications...