$80,000 - $85,000 yearly
Mphasis Limited (Digital Risk Business)
Jacksonville, FL, USA
*Job description* *Position Overview:* The Processing Manager primary responsibilities include guiding the Processors to daily, weekly and monthly production goals, while ensuring the level of expected service, quality and integrity of the loans are maintained. The Processing TM will be responsible for having one–on-one mentoring sessions with the team members to instill awareness of the team member’s goals, any challenges or areas of focus, and ensuring opportunities are addressed with a plan identified for success. The Processing TM will serve as a communication liaison to ensure that changes are effectively communicated to their team members and as an escalation path for member satisfaction and/or scope clarification or changes. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills. *Essential Job Functions:* · Manage team consisting of 10-15 Jr. Processors and...