Intercontinental Exchange Holdings, Inc.
Jacksonville, FL, USA
Overview:
Job Purpose ICE Data Services, a leading provider of financial market data, is looking for a dynamic Client Support Specialist to join our fast-growing team. This position is an integral part of our global front line customer support team focused on providing a high level of technical support and customer services to ICE Data Services clients globally. Troubleshooting client inquiries where required and working closely with all internal teams and stakeholders until resolution. The ideal candidate will have a mix of strong technical skills and client facing experience and a background or interest in the financial markets. Key responsibilities include working with global clients and our global client support teams on a wide variety of tasks critical to supporting our customers. Responsibilities Provide exceptional overall experience for clients using time-sensitive, mission critical data and applications. Including educating clients on...